PAIA Manual

Manual in terms of section 51 of the Promotion of Access to Information Act, 2000 (PAIA). Last updated: 28 June 2026.

1. The organisation

Gazette Search (a company registered in the United States, operating gazette-search.com). Information Officer: Russel Davis. Contact: support@gazette-search.com.

2. The Information Regulator

Complaints and PAIA/POPIA queries may be directed to the Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg; enquiries@inforegulator.org.za. The PAIA Guide compiled by the Regulator is available from the Regulator on request.

3. Records held

• Customer and account records (registration, billing, support correspondence).
• An index of personal information derived from public South African government gazettes (estates, insolvencies, liquidations, sales in execution, curatorships) and a directory of the professionals named in them.
• Operational records (usage logs, security and system records).
• Statutory records required of the company.

4. How to request access

Submit a request in writing to the Information Officer at support@gazette-search.com using the prescribed PAIA request form, providing sufficient detail to identify the record and the requester, the right you seek to exercise, and the form of access required. We will respond within 30 days, as provided in PAIA. Prescribed request and access fees may apply.

5. Grounds for refusal

Access may be refused on the grounds set out in PAIA, including the mandatory protection of the privacy of a third party, commercial information of a third party, and other statutory grounds.

6. Remedies

If a request is refused, the requester may lodge a complaint with the Information Regulator or apply to court as provided in PAIA.

7. Personal information processing

For how we process personal information under POPIA, see our Privacy Policy.